From initially just reading about web 2.0 innovations and now really using these emerging technologies, I see the potential application they have in our own special library network,. I am realising how much of the way we work is based on collecting for the 'just in case' library - whether in print, or in electronic format (ie. inhouse databases). Our clients demand web based content but we continue to do what we have always done......
The "Away for the icebergs" article really brought home to me how we extend the "just in case" approach to client skilling as well - expecting people to attend a traditional training session - yet there may not be an immediate application for that learning in the real world back in the business line. Let's be the experts who provide access to information content that clients can easily access but also interact with and enrich with their knowledge and experiences, rather than being 'gophers' of information and 'preachers' for learning.
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